Switchboard Operator
Lenmed · Johannesburg
Job description
About the role
Ahmed Kathrada Private Hospital in Lenasia, Johannesburg, is looking for a Switchboard Operator to join its Reception & Admissions department. The operator answers incoming calls professionally and courteously, communicates at all levels and respects all cultures.
Key responsibilities
- Answer the telephone in a friendly and professional manner
- Take messages for staff, patients and doctors
- Handle incoming, internal and designated outgoing calls professionally and pleasantly
- Liaise with doctors, executive personnel, the public and colleagues
- Direct complaints to the relevant channels
- Maintain confidentiality
- Keep relevant information and contingency plans up to date
- Update hospital telephone lists and numbers
Required profile
- Grade 12 or equivalent NQF Level 4 qualification
- Switchboard experience, preferably in a hospital environment
- Excellent interpersonal communication skills
Candidates must provide correct contact details so they can be reached during office hours; applications not received within 30 days of the closing date (29 October 2026) will be treated as unsuccessful.
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Published 5 hours ago
Expires 1 month from now
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Lenmed
Johannesburg
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