Site Administrator

About the role

The Site Administrator will oversee the day‑to‑day administration of security services at client sites, acting as the primary liaison between Fidelity Security Services and its clients. This role ensures operational compliance, manages staff and payroll processes, and supports HR functions across the site.

Key responsibilities

• Maintain strong client relationships and ensure security services meet contractual obligations.
• Complete and verify daily posting sheets and timebooks for all posted guards within required timeframes.
• Correct posting sheet errors and ensure accurate record‑keeping.
• Oversee recruitment, onboarding, and compliance administration for security personnel.
• Manage HR tasks including transfers, terminations, new applications, re‑statements, and manpower planning.
• Administer payroll functions such as leave forms, income and bank changes, deductions, and related queries.
• Promptly address all HR‑related inquiries and coordinate HR projects.
• Execute all site administration duties and supervise staff performance.

Required profile

• Proven staff management experience.
• Strong computer literacy.
• Proactive, innovative, assertive, honest, professional and reliable.
• Excellent time‑management skills with ability to meet deadlines.
• Capable of working under pressure and independently.
• Willingness to learn and take on new challenges.

Required skills

• Effective verbal and written communication.
• Strong planning, organisational and administrative abilities.
• Good interpersonal and client liaison capabilities.
• Flexibility to work extended or flexible hours when required.