Service Advisor – Automotive Service
Halfway Honda and Jac Port Shepstone · Port Shepstone
Job description
About the role
The role involves acting as the primary point of contact for customers at the dealership, ensuring their vehicles are serviced efficiently and their experience is positive. The Service Advisor greets clients, captures their service needs, and coordinates the work flow between the workshop and the customer.
Key responsibilities
- Greet customers and accurately identify and record their service requirements.
- Provide cost estimates and monitor work‑in‑progress throughout the service process.
- Maintain regular contact with customers, updating them on vehicle status.
- Complete the handover of the vehicle to the customer once service is finished.
Required profile
- Matric qualification with technical knowledge and a valid driver’s licence.
- Minimum of 3 years experience as a Service Advisor in a dealership environment.
- Ability to deliver exceptional customer service and communicate effectively.
- Flexibility to work varying hours based on customer needs.
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Halfway Honda and Jac Port Shepstone
Port Shepstone
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