Service Admin Supervisor

About the role

Halfway Toyota Fourways, Gauteng, is looking for a Service Admin Supervisor to oversee daily administrative, financial and operational tasks within the dealership's service and workshop department.

Key responsibilities

• Supervise workshop administration employees, service advisors and booking clerks.
• Manage the opening, closing and costing of job cards, warranties and extended plans.
• Track vehicle progress, liaise with the parts department on outstanding orders and handle customer communication.
• Monitor cash sales, cash-ups, internal orders, consumable stock and compliance with manufacturer reporting such as e-Toyota ONE or Evolve systems.
• Assist the Service Manager with manufacturer targets, health and safety files and Customer Experience (CSDP) scoreboards.

Required profile

• Grade 12, good administrative and computer skills and a valid driver's licence.
• 3 to 5+ years of administration or management experience in a motor/dealer environment; Toyota brand knowledge is a strong advantage.
• Friendly, reliable and professional attitude, strong work ethic, able to work independently and as part of a team.

Required skills

• Proficiency in MS Office and dealer management software.
• Strong organisational and high-pressure multitasking abilities, and good interpersonal and communication skills.