Senior Epicor Kinetic ERP Technical Owner

About the role

Sabenza IT & Recruitment is recruiting a Senior Epicor Kinetic ERP Technical Owner in Cape Town. You will own the full technical lifecycle of Epicor Kinetic ERP and its integrated estate, including MES and related systems, acting as the technical owner and primary business-IT bridge across architecture, environments, SQL Server, integrations, security, releases, monitoring, backups and recovery, and new module/site/entity rollouts. The role supports dual sites across time zones, with occasional travel and after-hours availability for cutovers, hypercare and month-end.

Key responsibilities

• Define and maintain the global Epicor Kinetic roadmap, standards, configuration and technical specifications, and provide technical leadership and final escalation for complex issues.
• Manage LIVE/TEST/DEV environments, SQL Server, services, scheduled processes, patches and upgrades, and maintain deployment registers, availability, performance and recovery planning.
• Own APIs and interfaces with finance, banking, tax, shipping, CRM, data and manufacturing systems, and manage privileged security, change/release/rollback procedures and controlled deployments.
• Support MDM on data models, DMT and migration, and support Data Architects and BI on BAQs, SSRS, extracts, lineage and troubleshooting.
• Own ERP-side reports, labels, Certificates of Analysis (CofA) and print routing.
• Deliver L2/L3 resolution, root-cause analysis and vendor escalation, lead cutovers and hypercare, and protect traceability, label/CofA integrity, financial posting rules, CSV validation evidence and change control.
• Own project plans, timelines, RAID logs, decision logs and steering reporting, and ensure named owners for all workstreams.
• Apply CSV, change control and audit support within a manufacturing environment (ISO 13485, GMP or equivalent).

Required profile

• 7+ years in a comparable ERP technical ownership role, plus a degree or diploma in IT/Systems (or equivalent).
• Hands-on Epicor Kinetic implementation, administration and support (required or strongly preferred).
• Regulated manufacturing experience (CSV, validation, traceability, labels/CofA, audit).
• Multi-site ERP environments with intercompany processes and time-zone realities.
• Comfortable with after-hours work during critical windows and occasional travel.

Required skills

• Epicor Kinetic implementation, administration and support.
• SQL Server administration (backups, recovery, maintenance).
• REST/OData integrations and API troubleshooting.
• BAQ, dashboards and SSRS report development.
• Data mapping and transformation, integrations and middleware.
• Project management, change management and vendor collaboration.