Senior Employee Relations Consultant

About the role

The Senior Employee Relations Consultant will partner with business leaders to ensure fair, consistent, and legally compliant handling of disciplinary, grievance, incapacity and misconduct matters. You will lead complex ER cases from start to finish, represent the organisation at CCMA conciliations and arbitrations, and help embed robust ER practices across the business.

Key responsibilities

• Provide expert ER advisory support to management on disciplinary, grievance, incapacity and misconduct processes.
• Manage and oversee disciplinary hearings, ensuring procedural and substantive fairness.
• Represent the company at CCMA conciliations and arbitrations, preparing case files, bundles and witnesses.
• Drive consistent application of ER policies to mitigate legal and operational risk.
• Align ER strategies with business objectives and lead ER project implementation.
• Deliver ER training and coaching to line management on best‑practice labour relations.
• Stay current with South African employment legislation and case law.

Required profile

• HR‑related or legal qualification; preferably LLB or BCom Law.
• 2–5 years’ experience in Employee Relations / Industrial Relations, preferably in retail.
• Strong understanding of South African labour legislation and CCMA dispute resolution.
• Ability to work effectively within a cohesive team and share knowledge.

Required skills

What we offer

• Opportunity to influence ER strategy in a dynamic organisation.
• Professional development and training in labour relations.
• Collaborative HR team focused on people and culture.