Senior Change Manager

About the role

Sabenza IT & Recruitment is seeking an experienced Senior Change Manager for a fixed-term contract of 6 months. The role leads the people side of a major new system embedment in a banking environment, ensuring adoption across internal teams, external partners, customers and third parties through structured change management, targeted communications, stakeholder engagement, training and behavioural reinforcement.

Key responsibilities

• Lead end-to-end change management for the new system embedment, ensuring a smooth transition and high adoption rates.
• Apply formal change management methodologies and tools (e.g. PROSCI) to plan, execute and monitor the change programme.
• Engage and manage multiple stakeholders, including internal teams, external third parties, customers and strategic partners.
• Develop and deliver focused communications supporting the change journey at all levels of the organisation.
• Design and implement internal change management processes and activities.
• Lead training initiatives so users can adopt the new system with the right skills and confidence.
• Use behavioural science techniques to incentivise adoption, trigger desired behaviours and sustain change momentum.

Required profile

• Proven Senior Change Manager with an excellent understanding of change management as a formal discipline.
• Demonstrated experience using structured methodologies and tools; PROSCI certification or equivalent is essential.
• Significant track record delivering change on large-scale programmes in complex environments.
• Direct experience managing change in the banking or financial services sector is highly advantageous.
• Ability to engage and influence a wide range of stakeholders, including external third parties, customers, partners and internal teams.
• Hands-on experience in system and solution embedment, including communications planning, stakeholder management and training delivery.
• Highly organised, able to work at pace in a fast-moving banking environment.

Required skills

• Formal change management frameworks and tools (PROSCI or equivalent)
• Stakeholder engagement and influencing
• Strong communication and presentation skills
• Behavioural change expertise: designing interventions that drive adoption and sustainment