Security Area Manager

About the role

Fidelity Services Group is looking for a Security Area Manager in Cape Town, reporting to the Regional Manager. The post manages several Operations Managers covering client liaison, HR and IR matters, fleet management, expense control, investigations and the posting of security officers, ensuring site security requirements are met and clients' needs are handled efficiently and professionally.

Key responsibilities

• Maintain good relations with the client on security services delivered and evaluate service levels, recommending improvements
• Manage allocated areas so contractual requirements are met and ensure security officers meet those requirements
• Supervise security staff, deal with administration and HR queries promptly, and formulate disciplinary actions
• Liaise daily with management and Regional Management on operational matters
• Submit weekly and monthly incident and general reports, investigate incidents and report on them
• Ensure employment forms are submitted to the Regional Office on time

Required profile

• Matric/Grade 12 certificate or equivalent; PSIRA Grade A registration
• At least 10 years' experience in the security industry and 5 years in an operational security management structure
• Valid driver's licence with own reliable transport
• No criminal record or pending cases
• Staff management experience

Required skills

• Working knowledge of the Firearm Act and firearm competency
• Expert knowledge of the full Microsoft package
• Knowledge of ISO 9001:2008 quality management system
• Planning, administration, communication and client liaison skills