Section Manager Instrumentation

About the role

SGS, a global inspection, verification, testing and certification company, is hiring a Section Manager Instrumentation in Orkney. The role covers the development and maintenance of the operations infrastructure for the ICP-OES, AAS and ICP-MS sections and their preparation laboratories, optimising utilisation, throughput and quality while meeting client requirements and compliance programmes.

Key responsibilities

• Plan and develop operational requirements for the instrumentation sections so that production and quality objectives for Geochem are met.
• Manage laboratory resources (people, IT, software, hardware and training) and ensure quality standards are achieved.
• Handle customer complaints and claims systematically and liaise with clients on technical matters.
• Plan resources and technical requirements for major projects and support continuous improvement.
• Assist with health and safety procedures and help broaden the company's scope of accreditation with Technical Specialists.
• Control costs without compromising service quality and lead, coach and develop the laboratory team.
• Set and manage daily production targets, oversee analytical reports and act as Technical Manager in line with ISO 17025.
• Handle SANAS accreditation and compliance matters and follow the SGS Statement of Integrity.

Required profile

• National Higher Diploma or National Diploma in Analytical Chemistry.
• 15 years of post-graduate experience in analytical chemistry, including ICP-OES, ICP-MS and AAS, and management of a section.
• Fluent English.

Required skills

• Mastery of analytical processes and extensive knowledge of international standards and specifications.
• Able to coordinate and motivate a team, work independently and under pressure.
• Effective communication and problem-solving skills.