Secretary/Receptionist – Human Resources & Corporate Services

About the role

The Council on Higher Education is seeking a professional Secretary/Receptionist to support the Human Resources & Corporate Services Directorate. The role ensures smooth day‑to‑day operations, provides a positive institutional image, and delivers client‑focused administrative services.

Key responsibilities

• Provide secretarial and administrative support to the Directorate and its staff.
• Manage reception duties, including switchboard operation and greeting visitors.
• Handle incoming and outgoing mail, document processing, and record‑keeping.
• Liaise with internal staff across directorates and external service providers, consultants, and stakeholders.

Required profile

• Diploma in Secretarial Studies, Office Administration or equivalent.
• 2–4 years of relevant experience in secretarial, administrative or receptionist roles.
• Professionalism, strong ethical conduct and customer‑service orientation.
• Excellent interpersonal, verbal and written communication skills.
• Ability to work under pressure, manage multiple tasks and maintain attention to detail.

Required skills

• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
• Document management and record‑keeping capabilities.
• Switchboard and office equipment operation.