SAP Applications Manager

About the role

The organisation is preparing for a significant ERP migration and needs a Business Applications Manager who can own the applications landscape while bridging the gap between business, operations and technology. The role works closely with the ICT Executive and senior stakeholders to keep the current applications environment stable and effective, while helping shape the path to the new system. It combines hands-on applications management with process improvement, vendor coordination and clear communication.

Key responsibilities

• Own and manage the applications landscape, including change control, project delivery, vendor relationships and SLA management.
• Oversee the full application lifecycle: requirements gathering, design, testing, deployment, support, maintenance and retirement.
• Act as the main liaison between business, operations, technology teams and external service providers.
• Analyse existing business processes and recommend improvements, and turn complex requirements into design recommendations and functional specifications.
• Guide and support end users, monitor implementations and manage application authorisations and system governance.
• Contribute to applications budgeting, improve training and operational procedures, and lead and mentor the applications team.
• Present recommendations and status updates to senior leadership, including EXCO level when required, and troubleshoot issues with root cause analysis.

Required profile

• Degree or diploma in Information Technology, Computer Science or a related qualification.
• Minimum 10 years' experience in a functional SAP ERP support environment, including at least 5 years in applications management.
• Experience with ERP migration projects and in a batch-processing manufacturing environment.
• Proven ability to manage vendors, contracts and service levels, and to present to senior leadership.
• Code B driver's licence.

Required skills

• SAP ERP functional certification; advantageous ITIL Foundation or equivalent.
• Business Analysis and Project Management certifications (e.g. PRINCE2).
• Experience with SAP ECC and S/4HANA.