Sales Coordinator/Assistant

About the role

The Sales Coordinator/Assistant provides high‑level administrative support to the Sales Manager and the sales team. This position ensures that all sales‑related processes, reporting, and follow‑ups are completed accurately and on schedule.

Key responsibilities

• Provide executive support to the Sales Manager, including diary management and meeting coordination.
• Monitor and track sales team activities, deadlines, and outstanding tasks.
• Follow up with sales staff to ensure quotations, customer requests, and action items are completed on time.
• Compile and distribute daily, weekly, and monthly sales reports.
• Analyse sales data, highlight trends, and flag areas of concern.
• Maintain sales trackers, customer databases, and reporting systems.
• Prepare meeting agendas, minutes, and action lists.
• Liaise with internal departments to fulfil customer requirements.

Required profile

• Grade 12 (Matric) or equivalent; further qualification in Administration or Business Management is advantageous.
• Minimum 3 years’ experience in a senior administrative, coordinator, or personal assistant role.
• Strong attention to detail, organisational skills and ability to manage multiple priorities.
• Professional, proactive and solution‑driven attitude.

Required skills

• Advanced Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, reporting dashboards).
• Experience with ERP systems.
• Experience with CRM systems and sales reporting.