Sales Consultant – Inbound/Outbound Contact Centre

About the role

We are looking for a motivated Sales Consultant to join our inbound/outbound contact centre. You will sell a range of financial products, build customer loyalty and represent the brand with a professional image.

Key responsibilities

• Sell banking and insurance products to existing and prospective customers via phone and digital channels.
• Manage customer relationships to enhance loyalty and retention.
• Follow established sales procedures and compliance guidelines.
• Achieve individual and team sales targets within set timescales.
• Accurately record interactions and sales activity in the system.

Required profile

• Secondary or higher education (Matric, A‑levels, or equivalent).
• 1‑2 years of sales or contact‑centre experience, preferably in business banking or insurance.
• Self‑motivated, able to work independently and as part of a team.
• Strong attention to detail and ability to follow procedures.

Required skills

• Application & Submission Verification (Business Banking)
• Business Administration
• Financial Acumen
• Financial and Accounting Control
• Financial Management

What we offer

• Opportunity to develop a career in financial services.
• Training and support to achieve sales targets.
• Dynamic team environment focused on customer success.