Sales Advisor – Retail

About the role

As a Sales Advisor at H&M, you will create an outstanding customer experience by welcoming and guiding shoppers, helping them find products, and representing the brand positively.

Key responsibilities

• Share fashion and product knowledge to help customers make informed choices.
• Collaborate with the team to deliver exceptional service throughout the customer journey.
• Maintain a well‑stocked, organized, and inviting sales floor and back‑of‑house area.
• Support opening and closing procedures of the store.
• Represent yourself and the brand positively during all customer interactions.

Required profile

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in‑store experience.
• Thrives in collaborative and dynamic environments.
• Communicative, creative, curious about store technology, with a strong eagerness to learn.
• Flexible and action‑oriented.

Required skills

What we offer

• Attractive benefits and extensive development opportunities worldwide.