Sales & Administration Executive

About the role

Durban Poles, a supplier of timber and related products, is seeking a reliable and energetic Sales & Administration Executive to support both sales and back‑office functions. The role involves direct customer interaction, order processing, and inventory management.

Key responsibilities

• Answer phone calls, WhatsApp enquiries and assist walk‑in customers, recommending suitable products.
• Prepare, follow up and process quotations, sales orders and invoices accurately using Lightspeed.
• Maintain and update customer and sales records, respond to emails professionally.
• Assist with daily cash‑ups, liaise with the accountant on discrepancies, and produce basic Excel reports.
• Support stock counts, reconciliations, monitor inventory levels and ensure accurate recording of stock movements.

Required profile

• Matric certificate and previous sales and administration experience.
• Strong computer literacy, good written and spoken English, and reliable, punctual work ethic.
• Availability to work Saturday half‑days and own reliable transport with a valid driver’s licence (advantageous).

Required skills

• Basic/intermediate Excel skills (SUM, formulas, sorting, filtering).
• Experience with Lightspeed or similar POS/inventory systems.
• Numerical ability, attention to detail and understanding of cost price, selling price, gross profit and margins.