Salaried Financial Advisor

About the role

Old Mutual is hiring a salaried Financial Advisor in Pretoria who provides advice on a specific range of products to a specific allocated market and is individually accountable for achieving results through their own efforts. The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa.

Key responsibilities

• Customer service: provide quality service, process cases, handle complex queries and resolve customer problems.
• Solutions analysis: analyse problems and issues to find the best technical or professional solutions.
• Receive visitors and refer complex matters to colleagues.
• CRM data: schedule follow-ups and record information after each contact to build a call plan and keep quality data for retention and business development.
• Clarify customer needs: set objectives for calls and meetings, tailor presentations and gather information on customer interest.
• Relationship development and prospecting: build plans to engage decision-makers and influencers in customer organisations.
• Operational compliance: understand policies, procedures and regulatory codes, and obtain authorisation for exceptions.
• Business development: monitor sales and market data for a region, attend business-sector events and build a personal network.
• Data exploration: research and analyse trends using primary data sources and business intelligence tools.
• Network of influence: contribute to networks of people, technologies and ideas inside and outside the company.

Required profile

• NQF Level 5 qualification (Higher, Advanced or Occupational Certificate) or equivalent.
• Competencies: action oriented, stakeholder balancing, networking, collaboration, communication, customer focus, accountability and driving results.

Required skills

• Consultative selling, direct selling and strategic selling
• Sales software and sales data management
• Oral communications, probing questions and qualifying prospects