Retail Sales Associate

About the role

The Retail Sales Associate supports store management in daily operations while delivering the high‑standard adidas service to every customer. This role involves direct interaction with shoppers, handling transactions, and maintaining store presentation.

Key responsibilities

• Assist management with day‑to‑day store maintenance and uphold all store policies.
• Provide excellent customer service, greet shoppers, and help them find the right products.
• Process regular sales transactions, including cash, credit, and checks.
• Support product flow from stockroom to sales floor and assist with merchandise displays.
• Secure company assets and stock to prevent shrinkage.
• Utilise the point‑of‑sale (POS) system efficiently and apply selling techniques such as add‑on sales.
• Maintain general housekeeping standards and ensure paperwork matches received items.

Required profile

• Matric certificate.
• 2–4 years of retail experience.
• Excellent customer service and ability to meet sales goals.
• Strong people skills, high energy, and a proactive attitude.

Required skills

• Proficiency with point‑of‑sale (POS) systems.