Relief Travel Specialist

About the role

Are you an experienced Inbound Travel Consultant who thrives in a fast-paced environment and loves creating exceptional travel experiences? My client is looking for a Relief Travel Specialist to support consultants across their desks, ensuring seamless service when team members are on leave, attending training or during peak booking periods.

Key responsibilities

• Manage consultants’ desks and ongoing proposals
• Handle re‑quotes and provisional bookings
• Create creative, tailor‑made itineraries
• Assist with agent and hosted educational bookings
• Support Sales and preferred supplier partners
• Assist with booking loading during peak periods
• Follow up on provisional bookings and dormant leads
• Assist with systems testing and implementation
• Participate in rotational emergency duty

Required profile

• 3–5 years’ inbound tour consulting experience
• Strong knowledge of Southern & East Africa
• Tourplan experience advantageous
• WETU and MS Office proficiency
• Excellent product and destination knowledge
• Strong administration and attention to detail
• Excellent communication and problem‑solving skills
• Calm, professional and service‑driven
• Creative, curious and adaptable
• A genuine passion for exceptional guest experiences

Required skills

• Tourplan
• WETU
• Microsoft Office