Receptionist / Switchboard Operator – East London

About the role

Tracker is looking for a friendly and professional Receptionist / Switchboard Operator to join its Client Services department in East London. You will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience for both internal and external customers.

Key responsibilities

• Answer and direct all incoming calls using the switchboard.
• Receive, greet, and guide visitors, directing them to the appropriate department.
• Perform general office administration tasks, including handling mail and parcels.
• Liaise with staff to ensure messages and information are delivered promptly and accurately.
• Maintain security procedures, monitor the logbook, and keep the reception area tidy.
• Assist the supervisor with additional duties as needed to maintain high service standards.

Required profile

• Matric qualification with at least 1 year of reception experience, or a relevant tertiary qualification.
• Immaculately groomed with a friendly, energetic personality.
• Fluent spoken and written English.
• Strong customer‑service orientation and professional attitude.
• Excellent interpersonal skills, attention to detail, and ability to work under pressure.

Required skills

• Computer literate with proficiency in Microsoft Office.