Receptionist - Main, Casualty and Radiotherapy

About the role

Netcare is recruiting a Receptionist for the main reception, casualty and radiotherapy service areas of Sunninghill Hospital in Sandton, Gauteng. The role welcomes and directs patients and visitors, handles calls and enquiries, supports patient admissions and verifies personal, medical aid and insurance information. It involves maintaining accurate SAP patient records, supporting a coordinated patient journey, receiving payments and following financial risk procedures. The position is permanent; salary is not stated.

Key responsibilities

• Welcome and direct patients and visitors
• Verify patient personal, medical aid and insurance details
• Maintain accurate SAP records
• Handle telephone calls and patient enquiries
• Support a coordinated and welcoming patient journey
• Receive payments and follow financial risk procedures

Required profile

• Grade 12 or equivalent NQF Level 4
• Entry-level position
• Experience in a hospital environment, SAP ISH and customer service preferred rather than essential
• Knowledge of medical aid scales of benefit preferred

Required skills

• Computer proficiency
• Data entry, verbal communication and customer-service competency
• Exceptional interpersonal communication

Applicants apply online through the Netcare Workday vacancy portal; only shortlisted candidates will be contacted.