Receptionist / Administrator

About the role

Old Mutual is hiring a Receptionist/Administrator in Bryanston, Johannesburg. The role covers front-line reception and switchboard management, office administration and junior PA duties, with the incumbent individually accountable for delivering results.

Key responsibilities

• Answer incoming calls, route them to the right person, place outgoing calls and log international calls
• Take accurate telephonic messages, resolve basic queries and process switchboard data into reports
• Book travel (flights, hotels, cars, shuttles) and order stationery and kitchen stock
• Handle administrative processes, produce monthly statistics and keep accurate records
• Help colleagues with catering, room set-up, access control and alarm codes
• Lead the First Aid and Emergency Warden teams, investigate health and safety issues and organise incident reporting training
• Deliver service personally, broaden skills and collaborate with the team

Required profile

• NQF Level 4 (Grade 12) or equivalent, with a tertiary qualification in administration
• At least 3 years of front-face reception and administration experience
• Own reliable vehicle
• Excellent command of English and Afrikaans

Required skills

• Switchboard and telephone etiquette
• Administrative skills, time management and client-centred approach
• Computer literacy, database administration, report writing and resource scheduling