Receptionist / Administrator

About the role

Old Mutual is looking for a Receptionist/Administrator based in Bryanston, Johannesburg. The role covers front-line reception and switchboard management, office administration and junior PA duties, with the incumbent individually accountable for delivering results.

Key responsibilities

• Answer incoming calls, route them to the right person, place outgoing calls and log international calls
• Take accurate telephonic messages, resolve basic queries and collect and process switchboard data into reports
• Handle travel bookings (flights, hotels, cars, shuttles) and order stationery and kitchen stock
• Manage administrative processes, produce monthly statistics and keep accurate records up to date
• Assist colleagues with catering, room set-up, access control, access cards and alarm codes
• Act as Health & Safety team leader for First Aiders and Emergency Wardens, investigate health and safety issues and ensure ongoing incident reporting training
• Deliver service personally, broaden skills, collaborate with others and live the company values

Required profile

• NQF Level 4 (Grade 12) or equivalent, such as a school leaving certificate or national or occupational certificate
• At least 3 years of front-face reception and administration experience
• Own reliable vehicle
• Excellent command of English and Afrikaans

Required skills

• Switchboard and telephone etiquette
• Strong administrative skills and time management
• Ability to handle stressful situations in a dynamic team
• Database administration, report writing and management reporting