Pre-Owned Vehicle Sales Executive

About the role

The successful candidate will be responsible for delivering sales and processing pre‑owned vehicle transactions accurately and timeously, adhering to predefined work objectives and standard operating procedures.

Key responsibilities

• Identify and apply solutions to operational problems and escalate unresolved issues.
• Deliver on performance targets according to set procedures and service level agreements.
• Report on transactional activities to provide timely information for decision‑making.
• Execute work in line with governance and compliance processes.
• Provide advice and support to customers to maintain excellence in service standards.
• Contribute to the design and implementation of marketing campaigns.
• Negotiate prices, finalize sales, and follow up with customers.
• Adhere to legal compliance including FICA, POPI Act, and the Customer Protection Act.
• Process and follow up on all prospective customer leads.
• Develop customer relationships to achieve vehicle sales targets.
• Manage the effective resolution of customer complaints.
• Execute work activities effectively and efficiently to prevent financial losses.

Required profile

• Relevant certificate.
• 3‑5 years of experience in a similar environment.
• Valid South African driver’s licence.