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NetSuite Support Specialist

ExecutivePlacements.com · Le Cap

🇬🇧 English
NetSuite ERP Saved Searches SuiteAnalytics SuiteScript SOAP API

Job description

About the role

We are looking for a NetSuite Support Specialist to join our team in Cape Town. You will be the go‑to expert for Oracle NetSuite ERP, ensuring smooth operation of finance, inventory, procurement, CRM and order management modules. The role involves troubleshooting complex workflow issues and maintaining integrations while providing calm, clear support to end users.

Key responsibilities

  • Provide day‑to‑day support for NetSuite ERP across multiple business modules.
  • Troubleshoot and resolve workflow failures, saved search issues, and integration problems.
  • Manage and maintain REST and SOAP API integrations without disrupting existing processes.
  • Handle support tickets, prioritize incidents, and close them efficiently.
  • Continuously improve system configurations and recommend enhancements.

Required profile

  • Proven experience supporting Oracle NetSuite ERP in a commercial environment.
  • Strong understanding of Finance, Inventory, Procurement, CRM, and Order Management modules.
  • Ability to communicate technical concepts clearly to non‑technical users.
  • NetSuite certifications are a plus.

Required skills

  • NetSuite ERP
  • Saved Searches
  • SuiteAnalytics
  • SuiteScript
  • Workflow configuration
  • REST API
  • SOAP API
  • Integration management

Questions fréquentes

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Published 3 months ago

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Le Cap