Mid-Senior IT Professional (Infrastructure, Cloud, Cybersecurity, ITSM, DevOps)

About the role

Hire Resolve is helping IT organisations hire experienced IT professionals to support South Africa-based operations. This is a multi-role opportunity covering infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps and technical project delivery. It suits mid- to senior-level professionals ready to lead initiatives and progress toward senior leadership pathways such as IT Manager, Lead Engineer, Security Lead, Solutions Architect, Programme Manager or Head of IT.

Key responsibilities

• Lead or support IT initiatives across infrastructure, cloud, cybersecurity and enterprise applications aligned to business needs
• Design, implement and optimise secure, scalable on-premise, hybrid and cloud environments
• Improve service performance through incident, problem and change management aligned to ITIL practices
• Strengthen security through access controls, monitoring, patching, vulnerability management and incident response support
• Partner with stakeholders to define requirements, shape solutions and deliver within agreed scope, quality and timelines
• Maintain technical documentation (architectures, policies, runbooks, support procedures)
• Drive automation and standardisation, and support compliance-aligned delivery (e.g. POPIA, ISO 27001-aligned controls, internal audit)
• Contribute to operational risk management and mentor junior colleagues

Required profile

• Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline, or equivalent experience
• Typically 5-10+ years of progressive IT experience in cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications or data platforms
• Eligibility to work in South Africa and willingness to complete pre-employment screening where required

Required skills

• Cloud: AWS, Azure and/or Google Cloud
• Identity and access: Active Directory, Entra ID (Azure AD), SSO/MFA, RBAC
• ITSM: ServiceNow, Jira Service Management or similar
• Security: SIEM, EDR, vulnerability management, endpoint security
• Networking: routing/switching, firewalls, VPN, Wi-Fi, DNS/DHCP
• Automation/scripting: PowerShell, Python, Bash, Infrastructure as Code (e.g. Terraform)
• Strong troubleshooting, stakeholder communication and documentation skills; professional English

What we offer

• Private health insurance
• Pension plan
• Paid time off
• Training and development