Medical Receptionist – Bellville West

About the role

Our client in Bellville is seeking a highly organised and adaptable Medical Receptionist to support a busy healthcare practice. You will manage front‑office duties, patient administration and coordinate daily operations in a fast‑paced medical environment.

Key responsibilities

• Welcome patients, process consent forms and create patient files.
• Handle telephonic enquiries, medical‑aid queries and authorisation processes.
• Use GoodX to import doctor notes, manage patient records and generate monthly rehab reports.
• Check and explain medical‑aid benefits, verify ICD‑10 or PMB conditions, and sign patient forms.
• Process payments, issue receipts and upload bills to COIDLINK.
• Reschedule appointments, manage theatre‑list scheduling and maintain office supplies.

Required profile

• Matric or equivalent qualification.
• Minimum 5 years of front‑office or administrative experience in a medical setting.
• Strong verbal and written communication, professional telephone etiquette and ability to work under pressure.
• High level of accuracy, confidentiality handling of patient information and excellent organisational skills.

Required skills

• Microsoft Office proficiency.
• Experience with GoodX or similar medical practice management software.

What we offer

• Negotiable salary based on experience.
• Opportunity to work in a dynamic healthcare environment.