Manager, Office of the CEO

About the role

The Manager of the Office of the CEO provides high‑level administrative and strategic support to the Chief Executive Officer. This role ensures smooth operation of the CEO’s office, coordinates communications, travel, and cross‑functional initiatives, and helps drive execution of strategic priorities.

Key responsibilities

• Provide comprehensive executive and secretarial support, including correspondence, reports, presentations, meeting minutes and full secretarial assistance for all CEO‑chaired meetings.
• Manage the CEO’s diary, appointments, task lists, and priority matters; act as first point of contact for internal and external stakeholders.
• Coordinate and confirm all travel arrangements, monitor updates and communicate itinerary changes proactively.
• Prepare weekly and monthly briefing packs, track directives, commitments and follow‑up actions, and support high‑level engagements such as media, investor and stakeholder events.
• Maintain dashboards, scorecards and KPI tracking; collate inputs for CEO, EXCO and Board reporting and coordinate Quarterly and Monthly Business Review content.
• Facilitate cross‑functional coordination, monitor deliverables, dependencies and risks, and escalate unresolved issues.
• Draft executive communications, briefing notes, summaries and talking points; represent the Office of the CEO in liaison with EXCO, Board Secretariat, regulators and partners.
• Oversee performance management and development of direct reports, ensuring the office operates efficiently and aligns with organisational standards.

Required profile

• Bachelor’s degree in Business Administration, Public Management, Strategy or a related field.
• Valid driver’s licence and reliable personal vehicle.
• 5‑7 years of relevant experience in executive support, PMO, governance, strategy reporting or a similar role.
• Experience supporting EXCO and/or Board structures (essential).
• Exposure to enterprise strategy and performance reporting (advantageous).

Required skills