Leasing and Portfolio Support Specialist

About the role

SoluGrowth is hiring Leasing and Portfolio Support Specialists in Midrand, Gauteng. The role requires strong administrative and financial skills, the ability to work independently and effective communication with internal departments, landlords and external stakeholders. It also provides operational support to leasing specialists during periods of increased workload or absence.

Key responsibilities

• Leasing administration: support lease renewals, amendments and terminations; maintain accurate lease records, trackers and progress reports; assist with system amendments and help clear lease-related backlogs.
• Financial administration: investigate unpaid rentals, returned or rejected payments, debit balances and other payment exceptions; perform reconciliations of lease accounts and respond to financial queries.
• FIC ticket management: independently initiate, manage and follow up FIC tickets through to resolution, keeping accurate records of status and actions.
• Vendor management: support creation, amendments and maintenance of vendor information and liaise with departments on vendor queries.
• Stakeholder management: liaise with VOIS, Finance, regional teams and landlords, coordinating resolution of outstanding queries and giving regular updates.
• Operational support: help with backlogs and provide relief to leasing specialists during annual leave, sick leave or busy periods.

Required profile

• Relevant qualification in Finance, Accounting, Business Administration or a related field is advantageous.
• Previous experience in leasing administration, financial administration, accounts reconciliation or a similar operational support role.
• Experience investigating payment discrepancies, outstanding balances and financial queries.
• Exposure to vendor management, system amendments and ticket management.

Required skills

• Proficiency in Microsoft Excel and other administrative systems.
• Strong administrative, organisational and financial skills, with good attention to detail.
• Ability to work independently, manage competing priorities and communicate effectively.