Laptop/Desktop Technician – Hardware Specialist

About the role

We are seeking a full‑time Laptop/Desktop Technician to join our team in Somerset West. The role focuses on bulk refurbishing of laptops and desktops, performing both hardware and software repairs, and ensuring every device returns to optimal condition.

Key responsibilities

• Diagnose hardware and software issues on laptops and desktops.
• Repair and replace components such as keyboards, screens, and motherboards.
• Install and configure operating systems and required software applications.
• Conduct thorough testing to verify quality and functionality of repaired devices.
• Provide excellent customer service by addressing client enquiries and concerns.
• Stay current with industry trends, technologies, and troubleshooting techniques.
• Collaborate with team members to share knowledge and improve technical support processes.

Required profile

• Minimum 5 years proven experience as a Laptop/Desktop Technician – Hardware.
• Strong knowledge of computer hardware, software, and operating systems.
• Experience using diagnostic tools and repair techniques.
• Solid technical troubleshooting ability.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Professionalism, attention to detail, and commitment to stay updated with technology advancements.

Required skills

• Laptop/desktop hardware repair.
• Diagnostic and troubleshooting tools.
• Operating system installation and configuration.