KPA & KPI Specialist

About the role

AtripleA Recruitment and Temps is recruiting a KPA & KPI Specialist in Pretoria. The role develops, implements, standardises, monitors and continuously improves the organisation's Key Performance Areas (KPAs) and Key Performance Indicators (KPIs), so that every position has clear, measurable objectives aligned with business and strategic goals. The successful candidate becomes the subject matter expert on performance measurement frameworks.

Key responsibilities

• Develop, review and maintain KPAs and KPIs for all organisational roles, translating job responsibilities and business objectives into measurable indicators.
• Design performance measurement frameworks, including KPI libraries, standardised criteria, templates, scorecards and dashboards.
• Set measurement criteria, rating scales, weighting structures and scoring methods, and keep KPI documentation under version control.
• Analyse job profiles and partner with management to define deliverables, targets, weightings, review criteria and success indicators for each role.
• Review KPAs and KPIs periodically, recommend improvements and monitor trends to keep them relevant and effective.
• Analyse KPI results, produce performance reports and dashboards for management, and advise executives, managers and department heads on KPI setting.

Required profile

• Matric (Grade 12) is essential.
• Relevant qualification in Business Management, Organisational Development or Performance Management (advantageous).
• Certification in performance management, business analysis or balanced scorecards (advantageous).
• Minimum 3-5 years of relevant KPA/KPI experience, including developing KPAs and KPIs across multiple job levels and departments.
• Proven experience implementing structured performance management systems.

Required skills

• Advanced understanding of KPI methodologies and performance measurement principles.
• Proficiency in Microsoft Excel and reporting tools.
• Strong analytical, reporting and documentation skills.

To apply, candidates submit their CV and a copy of their ID and a recent payslip through the careers page of the recruitment agency.