Key Accounts Manager – Retail

About the role

As a Key Accounts Manager you will own a portfolio of strategic retail customers and drive profitable growth across South Africa’s leading retail groups. You will blend relationship management with commercial strategy, using data‑driven insights to forecast demand, negotiate pricing and increase market share.

Key responsibilities

• Manage and develop key retail accounts, ensuring strong customer relationships.
• Forecast demand, analyse sales performance and prepare regular reports.
• Negotiate pricing and terms to maximise profitability.
• Identify opportunities to expand market share and introduce new product lines.
• Collaborate with operational teams to guarantee stock availability, service delivery and merchandising standards.
• Work flexible hours when required, including rotating public holidays and occasional Saturdays.

Required profile

• Matric qualification.
• 3‑5 years of experience in retail sales or key account management.
• Fluent in Afrikaans (both spoken and written).
• Valid driver’s licence and reliable transport.
• Strong commercial acumen and confidence working with forecasts, pricing and reporting.

Required skills

• Advanced Excel proficiency.

What we offer

• Basic salary plus travel and cell‑phone allowance.
• Uncapped commission structure.
• Standard Monday‑to‑Friday schedule (07:00‑16:00) with stability and growth potential.