Junior Software Support Engineer
Nortech · Pietermaritzburg
Job description
About the role
This position supports new and existing software products across Nortech's four business units – Traffic, Parking, Headcount and IdentiPark. The role involves maintaining internal test sites, assisting NSA Operations with customer‑reported issues, evaluating software updates, and creating technical documentation for support and training.
Key responsibilities
- Maintain and support internal reference test sites, ensuring site health and data integrity.
- Evaluate and test upcoming software patches and releases, providing detailed feedback to R&D.
- Troubleshoot and investigate reported problems with existing software products.
- Program and configure software on Traffic Monitoring equipment.
- Write technical documentation for support, training and operation of existing software products.
Required profile
- Minimum BSc degree in Computer Science or Information Technology.
- 3+ years of relevant work experience.
- Good knowledge of networking and familiarity with Windows and Linux operating systems.
- Ability to work independently and as part of a team, under pressure.
Required skills
- Java
- C++
- C#
- JavaScript
- HTML
- SQL
- Windows operating system
- Linux operating system
- Relational databases
- Networking concepts
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Nortech
Pietermaritzburg
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