Junior IT Support Specialist

About the role

We are looking for a motivated Junior IT Support Specialist to join our fast‑growing, technology‑driven waste‑management team in Pretoria. You will ensure that office staff and field workers have reliable computers, phones and system access while supporting the broader IT department with databases and communication tools.

Key responsibilities

• Set up, troubleshoot and maintain laptops and other IT equipment for staff.
• Provide full support for site phones across the country, including installation, configuration and ongoing maintenance.
• Administer Microsoft 365 and Outlook/Exchange Online – manage email policies, security settings and user support.
• Manage Azure AD and Microsoft 365 accounts, groups, permissions and licensing.
• Track, allocate and optimise 365 licenses to ensure cost efficiency and compliance.
• Assist with basic cyber‑security tasks such as security awareness, endpoint protection and best‑practice enforcement.

Required profile

• 1‑3 years of relevant IT support experience.
• Solid understanding of Windows laptops, Microsoft 365 and Azure fundamentals.
• Proactive, detail‑oriented and user‑friendly attitude.
• Strong communication skills and a collaborative, team‑player mindset.
• Willingness to learn and grow in a supportive, female‑dominated environment.

Required skills

• Windows operating system.
• Microsoft 365 administration.
• Azure Active Directory.
• Outlook and Exchange Online.
• Licensing management.
• Hardware support and configuration.
• Site phone system support.
• Basic cyber‑security and endpoint protection.

What we offer

• Competitive salary ranging from R20 000 to R25 000 per month (negotiable based on experience).
• Opportunity to work with advanced cloud and automation tools.
• Performance‑driven culture that recognises exceptional service.
• Growth potential within a leading sustainable waste‑management company.