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IT Specialist – End Point User Support

ExecutivePlacements.com · Pretoria

Junior 🇬🇧 English
Windows Microsoft 365

Job description

About the role

We are seeking an IT Specialist focused on end‑point user support to join our team in Pretoria. You will be the first point of contact for employees experiencing technical issues, ensuring smooth operation of their workstations and productivity tools.

Key responsibilities

  • Provide first‑line support for Windows desktops and laptops.
  • Troubleshoot and resolve issues related to Microsoft 365 applications.
  • Log, track, and close tickets using the company’s helpdesk system.
  • Escalate complex problems to senior IT staff when necessary.
  • Maintain documentation of common issues and solutions.

Required profile

  • Matric certificate and a relevant IT qualification.
  • 1‑3 years of hands‑on IT support experience.
  • Strong troubleshooting abilities and clear communication skills.
  • Familiarity with helpdesk or ticketing systems is advantageous.

Required skills

  • Windows operating system.
  • Microsoft 365 suite.
  • Helpdesk/ticketing system usage.

What we offer

  • Competitive salary based on experience.
  • Opportunity to work in a dynamic IT environment.

Questions fréquentes

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Published 3 months ago

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ExecutivePlacements.com

Pretoria