Internal Counter Sales Consultant – Building Materials

About the role

We are seeking an enthusiastic Internal Counter Sales Consultant to join a leading supplier of specialist building materials in Cape Town. The role involves assisting customers with enquiries, processing sales, and building lasting relationships.

Key responsibilities

• Assist customers with product enquiries, pricing, stock availability and deliveries.
• Process counter, telephone and email sales, preparing quotations, sales orders, invoices and delivery notes.
• Follow up on quotations, back‑orders and customer enquiries.
• Identify sales opportunities and nurture long‑term customer relationships.
• Liaise with warehouse and purchasing teams regarding stock requirements.
• Monitor market trends, pricing and competitor activity.
• Participate in stock counts and support general branch operations.

Required profile

• Previous experience in internal sales, counter sales or customer sales.
• Experience in building materials, hardware, construction, ceilings, drywall or roofing is advantageous.
• Strong customer service and communication abilities.
• Friendly, professional, detail‑oriented and a team player.
• Self‑motivated with a proactive attitude toward sales.

Required skills

• Proficiency with ERP or accounting systems.
• Computer literacy and competence with standard office software.

What we offer

• Permanent contract with market‑related salary based on experience.
• Comprehensive company benefits.
• Opportunity to grow with a respected industry leader.