Inbound Logistics Operations Manager

About the role

The Inbound Logistics Operations Manager at Lucky Star Foods is responsible for managing shipping and landside inbound logistics, overseeing the import of canned and raw fish containers and the inland movement of product from ports to canneries, cold stores and 3PL depots. The role ensures inventory integrity in external cold storage facilities and supports process improvement through data‑led ways of working.

Key responsibilities

• Manage scheduling and coordination of imported, exported and cross‑trade shipments of canned and raw fish, expanding to additional products as the business grows.
• Ensure compliance with all applicable shipping regulations and documentation requirements across origin and destination countries.
• Liaise with suppliers, shipping companies and customs brokers to streamline import, export and cross‑trade execution.
• Own the end‑to‑end claims process across carriers, insurers, suppliers and service providers.
• Plan and execute tactical container removals, delivery sequencing, yard capacity planning and empty return management to minimise demurrage/detention.
• Schedule inland transport to match canneries and cold store intake capacity and booking windows.
• Reconcile stock between cold store reports, SAP and physical counts; investigate variances and close corrective actions.
• Manage stock movements from port to cold stores and canneries, ensuring timely SAP postings for traceability.
• Oversee NRCS sampling end‑to‑end and manage physical stock counts at financial half‑year and year‑end.
• Coordinate with cold stores to align space utilisation, conduct site inspections and ensure cold chain and food safety compliance.
• Lead and develop a team of logistics and inventory management professionals.

Required profile

Required skills

• SAP