Human Capital Administrator - Group Benefits

About the role

Fidelity Services Group is looking for a Human Capital Administrator for its Group Benefits function, reporting to the Group Human Capital Benefits Manager. The position is based at the Fidelity Campus in Krugersdorp and covers the administration, coordination of meetings, control of benefits processes and problem solving related to employee benefits.

Key responsibilities

• Provide administration services for employees on employee benefits such as pension/provident funds and trauma counselling, including follow-up with service providers
• Assist with problem solving regarding employee benefits
• Set up and maintain a user-friendly HR portal, uploading and updating documents as needed
• Coordinate meetings: set agendas, compile information, take minutes and follow up on action items
• Circulate information to the Group HC team and compile monthly and quarterly reports and presentations
• Take part in sub-committee activities arising from meetings
• Facilitate and/or initiate Fidelity Cares request applications

Required profile

• Grade 12 or equivalent (NQF 4)
• Human Resources diploma or similar qualification
• 2 years' experience in an administration or coordinator position
• Clear criminal record with no pending cases
• Ability to work extended hours when required, work independently and meet strict deadlines

Required skills

• Computer literacy in Microsoft Office, especially PowerPoint and Excel
• Excellent verbal and written communication skills
• Attention to detail and ability to work under pressure