HR Generalist – Talent Pool (Senior Associate)

About the role

PwC's South Africa Technology & Innovation Centre (SATIC) is seeking experienced HR Generalists to join a talent pool at Senior Associate level. You will support international client environments and employees throughout their career journey, from onboarding to ongoing development.

Key responsibilities

• Provide HR generalist support across the employee lifecycle, including onboarding, employee queries, performance, disciplinary and grievance processes.
• Deliver accurate and timely HR services in line with policies, governance requirements and service level expectations.
• Manage employee and stakeholder queries, ensuring clear communication, follow‑up and resolution tracking.
• Coordinate HR documentation, maintain records, update trackers and handle confidential information.
• Support case‑management activities such as scheduling, document preparation and case tracking.
• Assist with cyclical HR processes including performance, reward, talent, benefits, employee engagement and other people programmes.
• Produce HR data, insights and reporting to aid decision‑making and identify trends or risks.
• Collaborate with stakeholders to understand priorities, manage expectations and provide practical operational support.
• Contribute to process improvement, knowledge management and continuous enhancement of HR service delivery.

Required profile

• A relevant Bachelor’s degree or equivalent in Human Resources, Business Administration, Industrial/Organisational Psychology, Education or a related field.
• Minimum of four years’ experience in an HR Generalist, HR Operations, HR Advisory or similar people‑focused role.
• Experience in a shared‑service, professional services, corporate, consulting or complex stakeholder environment is advantageous.
• Proven ability to manage employee lifecycle processes and HR administration with strong attention to detail and sound judgement.

Required skills