Hospital Receptionist

About the role

A vacancy exists for a Receptionist at Eugene Marais Radiology, reporting to the Line Manager. The postholder captures patient information, makes bookings, checks medical aid validity and takes payments, while providing a professional, customer-focused reception service.

Key responsibilities

• Answer telephone calls according to hospital policies and provide prompt, courteous service to patients, visitors, staff and colleagues.
• Record patient details accurately on the computer system and ensure patient details are correct for every x-ray.
• Maintain a steady flow of patients through procedures with as little delay as possible, and attend to patients on the day where possible.
• Check medical aid validity and take payments, including cashing up daily.
• Assist with accounts and account queries.
• Keep the reception area efficient, hazard-free and free of clutter, and handle a wide range of queries helpfully and sympathetically.
• Perform other duties as required from time to time.

Required profile

• Matric / Grade 12.
• Own transport or a valid driver's licence is essential.
• Ability to work after hours, on weekends and on night shifts.
• Ability to work with people, alone and under pressure.

Required skills

• Fully computer literate, with well-developed email and software skills.
• Excellent verbal and written communication and interpersonal skills.
• Attention to detail, problem-solving, planning and organisation, good time management and teamwork.

Candidates apply by sending their resume or CV.