Health Telesales Consultant – Park Square, KZN

About the role

Discovery is looking for a Health Telesales Consultant to join its Connect Sales call centre in Park Square, KwaZulu‑Natal. The role focuses on promoting Discovery Health medical aid products through inbound and outbound telephone interactions.

Key responsibilities

• Identify sales opportunities and conduct financial needs analysis for prospective members.
• Answer inbound calls promptly and make required outbound calls to generate new business.
• Maintain accurate records of queries, sales statistics and administration tasks.
• Achieve assigned health sales and quality targets while handling objections effectively.
• Communicate with members via telephone, fax and email.

Required profile

• Matric qualification with at least one year of sales experience, preferably in outbound telesales.
• Minimum one year of health product knowledge; familiarity with Discovery Health is an advantage.
• Strong time‑management, resilience and ability to work under pressure.
• Fluent, accent‑neutral English (Afrikaans is a plus).

Required skills

• Proficiency with Microsoft Word and Microsoft Excel.
• Basic PC literacy and ability to use email and other standard office software.