Head of Growth

About the role

This is a rare opportunity to shape the commercial direction of a well‑established digital platform at a pivotal stage of growth. Reporting directly to executive leadership, you will own growth, retention, and revenue performance across the business.

Key responsibilities

• Own commercial revenue performance across products, customer segments, and channels.
• Set and drive growth and retention targets in partnership with senior leadership.
• Identify opportunities for market expansion, commercial improvement, and revenue optimisation.
• Lead, coach, and develop a multidisciplinary commercial team covering sales, account management, marketing, CRM, and customer growth.
• Maintain strong CRM discipline, pipeline visibility, and data integrity.
• Use commercial and operational data to inform decisions and improve performance.
• Provide regular reporting on pipeline health, customer activity, retention trends, and growth opportunities.
• Build and strengthen relationships with enterprise customers, strategic partners, and senior stakeholders.
• Support complex commercial discussions and partnership opportunities alongside the broader leadership team.

Required profile

• Relevant degree, postgraduate qualification, MBA, or equivalent commercial experience.
• At least 8 years of commercial, sales, growth, or business development experience.
• Minimum 3 years in a senior leadership or executive‑level role.
• Proven success leading B2B commercial growth within fintech, SaaS, financial services, or related technology sectors.
• Strong understanding of the South African SME, merchant, retail, or business customer landscape.
• Hands‑on experience with CRM platforms such as HubSpot or Salesforce.
• Strong commercial acumen combined with analytical, data‑driven decision‑making capability.
• Ability to influence senior stakeholders and build trusted long‑term relationships.

Required skills

• HubSpot
• Salesforce

What we offer

• Autonomy to influence commercial direction.
• Backing of an experienced leadership team.
• Opportunity to drive sustainable growth across existing and emerging markets.