Front Office Host (Receptionist)

About the role

Join Radisson Hotel Group as a Front Office Host and be the first point of contact for guests, ensuring a seamless and memorable stay from check‑in to check‑out. You will work in a vibrant front‑office team, delivering the brand’s "Yes I Can!" service ethos.

Key responsibilities

• Greet guests warmly, manage check‑in and check‑out procedures, and handle reservations.
• Provide accurate information about hotel services, local attractions, and respond to guest inquiries.
• Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests promptly.
• Maintain the front‑desk area, ensuring it is tidy and organized.
• Handle guest complaints with empathy and resolve issues to the highest standard.

Required profile

• Positive, flexible attitude with a "Yes I Can!" mindset.
• Strong attention to detail and creative problem‑solving abilities.
• Excellent verbal communication and interpersonal skills.
• Team‑player who enjoys a dynamic, fast‑paced environment.

Required skills

What we offer

• Opportunities for career growth and professional development within a global hotel brand.
• Inclusive and fun workplace culture that celebrates diversity.
• Employee benefits such as discounted hotel rates worldwide.
• Supportive environment encouraging ambition and community involvement.