Executive Assistant & Client Services Manager

About the role

We are seeking a remote Executive Assistant and Client Services Manager to support our growing operations. You will be the primary point of contact for live cases, handling logistics, scheduling, invoicing, and communication with attorneys, physicians, and internal teams.

Key responsibilities

• Manage cases from intake through completion, overseeing 40+ active cases across 20+ clients.
• Coordinate operational workflows and schedule meetings, exams, and other case‑related activities.
• Serve as liaison between attorneys, physicians, and internal staff, ensuring clear and timely communication.
• Track incoming requests, maintain accurate case status in internal systems, and manage medical records.
• Identify and solve emerging problems, proactively adding value to the business.

Required profile

• Highly organized and detail‑oriented.
• Ability to handle multiple tasks efficiently in a fast‑paced environment.
• Comfortable using modern SaaS tools and online systems.
• Solution‑oriented with strong independent judgment.
• Professional written and verbal communication with native or near‑native English proficiency.

Required skills

• Proficiency with SaaS productivity tools (e.g., project management, scheduling, invoicing platforms).

What we offer

• Full‑time remote position with a salary range of $4,000‑$4,500 USD per month.
• Independent contractor arrangement offering flexibility.
• Significant growth potential as the business scales.