Estate and Administration Manager

About the role

A residential estate management association on the KwaZulu-Natal North Coast is looking for an experienced Estate and Administration Manager through its client. This is a senior management position for a hands-on, organised and commercially astute professional who works closely with the Board of Directors, manages employees and service providers and ensures effective governance, sound financial controls and professional service delivery.

Key responsibilities

• Prepare Board packs, management reports, agendas and action registers; ensure Board resolutions are implemented and statutory records, policies and compliance requirements are kept up to date.
• Coordinate budgets, review management accounts, monitor expenditure and variances, and oversee procurement and internal financial controls.
• Maintain accurate, secure records, contracts and registers, and implement administrative processes and action tracking.
• Supervise employees, manage performance, coordinate training and promote accountability, integrity and professionalism.
• Oversee contracted service providers, monitor performance against service levels, coordinate procurement and escalate non-performance.
• Manage resident enquiries and complaints, communicate consistently and maintain relationships with external stakeholders.
• Maintain risk and insurance registers, support audits, monitor compliance deadlines and escalate material risks and incidents.

Required profile

• Diploma or degree in Business Administration, Finance, Property Management, Governance or a related field; equivalent senior-level experience also considered.
• At least five years of relevant management experience, ideally in a homeowners' association, residential estate, sectional-title environment or property portfolio.
• Proven experience in budgeting, financial reporting, procurement controls, contract administration, staff management and Board or committee support.
• Knowledge of corporate governance, the Companies Act, CSOS requirements, POPIA, PAIA and labour requirements.
• Valid driver's licence and availability outside normal working hours.

Required skills

• Experience with financial, document-management and reporting systems.
• Strong written and verbal English, sound numeracy and good digital literacy.
• Preferred: experience managing multiple service providers and budgets, implementing governance improvements and audit recommendations, and professional training in governance, property management, finance, labour relations, risk management or project management.