Director of Payments Processing

About the role

The Director of Payments Processing reports to the CEO and oversees the payments processing business unit. The role covers developing products, planning and implementing business plans, managing operations and ensuring a frictionless payments experience for customers so that payment outcomes succeed.

Key responsibilities

• Define and develop the business plan for the payments processing unit and set KPIs to monitor product performance.
• Develop innovations in the digital payments experience and integrate processors and payment networks onto the platform.
• Drive best practices, advise the commercial team and act as an advisor on the payment landscape for clients.
• Create, support and monitor special projects that expand customer use of payment solutions worldwide.
• Manage payment partnerships, lead negotiations and execution of agreements with partners, and act as main contact for onboarding and maintaining customers.
• Stay informed on payments and Know Your Customer innovations to identify future partners and technologies.
• Drive sales, implement sales processes, and manage the commercial and sales team, including motivating and developing new talent.

Required profile

• Strategic leadership of a similar-sized organisation in the African payments or fintech industry.
• 8-10 years of progressive experience in management services, strategy or related operations at decision-making level.
• Experience in strategic planning and business development, and knowledge of IT and business.
• Bachelor's degree in business or a related field, or a Master's in business administration or a similar field; a post-graduate qualification is an added advantage.

Required skills

• Strong analytical, leadership and partnering skills, with a track record of making and executing decisions.
• Experience indirectly managing senior leaders and building strategic partnerships.
• Ability to adapt strategies to different geographic and political contexts, with excellent communication and presentation skills.
• Organisational, time-management and prioritisation skills, with proficiency in standard office productivity software.