Director of Food & Beverage

About the role

Mama Shelter, a lifestyle hotel group owned by Ennismore (a joint venture with Accor), is looking for a Director of Food & Beverage in Cape Town. You will be the creative force behind every restaurant, bar and social moment, leading from the floor and turning every service into an experience.

Key responsibilities

• Define and deliver a bold, creative and commercially strong F&B strategy aligned with Mama's lifestyle concept, bringing innovation to menus, concepts, events and activations
• Create vibrant dining and bar experiences that reflect the energy of Cape Town and the brand, ensuring memorable, social and shareable guest experiences
• Oversee all F&B outlets, including restaurants, bars, events and in-room dining, with smooth daily operations and consistent service standards
• Maximise revenue, profitability and cost control, monitoring performance, budgets and KPIs
• Lead, coach and develop large, diverse F&B teams and build a high-energy culture focused on service excellence
• Work closely with Culinary, Rooms, Sales and Marketing teams, aligning F&B activations with hotel events and brand storytelling
• Maintain Mama's standards across service, product, presentation and ambiance
• Drive events, pop-ups, themed nights and activations that make Mama a social hotspot

Required profile

• Strong senior Food & Beverage leadership experience in hospitality
• Background in lifestyle, luxury or high-volume experiential brands
• Natural leader able to inspire and develop large teams
• Commercially sharp, with strong understanding of revenue, cost control and profitability
• Thrives in fast-paced, high-energy environments and is hands-on on the floor
• Strong communication and stakeholder management skills
• Ability to manage multiple outlets, concepts and activations

Pre-opening experience and multi-outlet or lifestyle brand experience are big pluses. After a telephone interview with HR, candidates meet in person at the property.