Dealer & Field Sales Training Lead

About the role

Watu is looking for a Dealer & Field Sales Training Lead in Gauteng, South Africa. The role ensures that new dealerships, their owners and their field officers can run the sales process correctly from day one. You will teach each step of the sale, including handoffs to other departments, and spend most of your time in the field, turning what you see into practical improvements.

Key responsibilities

• Deliver onboarding training to dealership owners, managers and field officers.
• Teach the sale from start to finish, including when and how to involve other departments.
• Spend three days a week in the field, observing how field officers sell and talk to customers.
• Turn observations into recommendations for the Sales Manager and senior business development leadership.
• Design and update training content and job aids based on the gaps you find.
• Track training results and report on what is working.

Required profile

• Proven experience in sales training, field-sales development or dealer and channel enablement.
• Experience in asset finance, device financing, microfinance or fintech is an advantage.
• Hands-on experience observing and coaching sales agents in the field.
• Fluency in English; other South African languages used by dealers and field teams are a strong advantage.
• Willingness to travel regularly across South Africa, including some weekends.

Required skills

• Strong facilitation skills, comfortable training groups in person and remotely.
• Ability to design practical training content.
• Working knowledge of Excel and PowerPoint.
• Clear, honest communication and the confidence to challenge poor performance respectfully.

Working conditions: two days a week in the office and three days in the field, with regular travel to dealer sites across South Africa, including some weekends where required.