Data Capturer – Hospitality (Full‑Time)

About the role

We are seeking a meticulous Data Capturer to support our hospitality operations at Grand West. The role involves entering and maintaining guest, reservation, and financial data across multiple systems while ensuring accuracy and confidentiality.

Key responsibilities

• Capture and update guest, booking, reservation, and operational data.
• Enter invoices, receipts, payments, and other financial information into relevant systems.
• Maintain accurate electronic and physical records.
• Verify information, identify missing, incorrect, or duplicate entries.
• Assist with daily and monthly administrative reports.
• Update customer and supplier information as required.
• Process booking and reservation details promptly.
• Support front office, finance, reservations, and operations teams with data‑related tasks.
• File and organize documentation according to company procedures.
• Perform regular data checks to ensure completeness and accuracy.
• Handle confidential guest and company information responsibly.

Required profile

• Grade 12 / Matric or equivalent qualification.
• Previous experience in data capture, administration, reception, reservations, or hospitality is advantageous.
• Strong typing and data‑entry abilities.
• Excellent attention to detail and accuracy.
• Good organizational and time‑management skills.
• Ability to work independently and as part of a team.
• Professional handling of confidential information.

Required skills

• Microsoft Excel
• Microsoft Word
• Data entry using hospitality reservation or POS systems