Customer Service Representative
MCI · Cape Town
Job description
About the role
MCI is recruiting a full-time entry-level Customer Service Representative in Cape Town. The role covers handling inbound customer inquiries, basic technical troubleshooting and answering product and process questions. Working hours are aligned with the United States.
Key responsibilities
- Handle inbound customer inquiries.
- Troubleshoot basic technical issues.
- Assist with product and process questions.
Required profile
- Grade 12 / National Senior Certificate or equivalent.
- At least one year of experience shown in the employer's career field.
- Typing speed of at least 20 words per minute.
- Strong communication, customer-service and problem-solving skills.
- Availability for working hours aligned with the United States.
To apply, use the official MCI portal and complete the screening questions and pre-employment test. Salary and closing date are not published.
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Published 5 hours ago
Expires 1 month from now
3 views · 0 interested
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MCI
Cape Town
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