Customer Service Representative
Somewhere
Job description
About the role
We are looking for a friendly, proactive Customer Service Representative to join our remote team. You will interact with customers via phone, email and chat, helping them with product information, pricing and availability while ensuring a positive experience.
Key responsibilities
- Respond to customer inquiries through phone, email and live chat.
- Provide accurate information on products, pricing, and availability.
- Collaborate with internal departments to resolve customer issues.
- Perform data entry across multiple platforms and handle administrative tasks.
- Work according to United States business hours.
Required profile
- 1‑5 years of customer service experience.
- Sales background and comfort with selling.
- Fluent English with an accent acceptable for US customers (including Afrikaans accent).
- Typing speed of at least 50 words per minute.
- Strong phone etiquette and excellent written and verbal communication.
- Ability to multitask, organize and prioritize work.
Required skills
- Proficiency with Google Workspace.
- Experience using CRM (customer relationship management) software.
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Published 1 month ago
Expires 3 weeks from now
33 views · 0 interested
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